You would literally have a hard time paying me enough to deal with AT&T ever again. Worst CS experiences ever, and I've managed to cancel XM-Radio and AOL before.

But Ma Bell was a different matter altogether. They were so great that everyone was their customer.

Totally agree i was an ATT customer for nine year who paid on time each month and then their network went down almost nationwide and the next month they reported they were hacked. Probaby both events are separate from each other but i felt uneasy and reached out to ATT for decent customer svc to find none exists as..

- You want customer svc in person at a ATT store they say call customer service

- You call and you have to wait 30 to 60 minutes to speak with someone

- You can speak with someone quicker by saying cancel service yet they offered me only a $30 savings and the temporary rate would take affect 3 months later(?).

- If you cancel your service in a billing cycle they force you to pay the full month (just snatched the money they didnt deserve as i left them in beginning of the month from my account).

Mine was similar but worse than your last point... They messed up my billing three months in a row, then they cancelled it 3.5 weeks into a billing cycle for being "late" 3 months in a row, and billed at a pro-rated by the minute billing that was over a thousand dollars, when the full month was under $200 at the time.

No negotiation, just "pay us."

T-Mobile is almost twice the size of AT&T.

> T-Mobile is almost twice the size of AT&T.

But if T-Mobile bought AT&T, the back-to-the-future telephone monopoly wouldn't be so obvious.

They're just making a comment about the consolidation reversing the anti-trust breakup of Bell/AT&T.

I think Legacy AT&T made the wrong choices in divesture - they should have held on to WECo (and the labs) and the local BOC's - and spun off Long Lines - I dont know how they would have worked culturally though (or if it would have passed DOJ muster) because Long Lines was part of the core identity of AT&T.

this says AT&T is twice as big. https://en.wikipedia.org/wiki/List_of_mobile_network_operato...

are you measuring by something other than subscriber count, or is wikipedia wrong?

You measure by market cap. Acquisitions are paid in money, not subscribers.

Edit: Also wikipedia says that the AT&T stat includes "connected devices". If that really means they count all individual connected devices, thats a useless comparison. One customer can have multiple devices.

ATT spends its money paying for debt used to buy DirecTV and Time Warner at obscene prices, even though anyone with half a brain cell would have known those were legacy businesses were on their way out.

A quick Google search says t mobile has about half the customers of att. But 75% of the revenue.