It is worth remembering that feudal, mercurial, inconsistent, authoritarian are not simply individual problems but rather go together.
The hand-written offer given to Mr. Ayyadurai wasn't just an unprofessional act, it was act intended to put him between hope and doubt and thus reinforce the power of his superiors. This style of management by confusion and manipulation also exists in the worst western companies but it's clearly more common in India.
Oddly enough, it's worth remembering that the good part of bureaucracy is fixed rules which allow any member to know where they stand.
The hand-written offer given to Mr. Ayyadurai wasn't just an unprofessional act, it was act intended to put him between hope and doubt and thus reinforce the power of his superiors. This style of management by confusion and manipulation also exists in the worst western companies but it's clearly more common in India.
Oddly enough, it's worth remembering that the good part of bureaucracy is fixed rules which allow any member to know where they stand.