I would find this action by Media Temple more convincing if the word "sorry" appeared somewhere in the post. Instead they used the weasely "We apologize" thing, which always rubs me the wrong way.
As far as I've ever seen/sensed, "I apologize" and "I'm sorry" are equivalent. I've never previously seen the suggestion that 'apologize' is 'weaselly'.
"I regret" is weaselly if not paired with some form of 'sorry' or 'apologize'. "I take full responsibility" can be weaselly as well, if given only as a macho platitude, unaccompanied by other apologies and remedial action.
The actual quote is "We apologize" and "Media Temple would like to apologize" both seem like obvious distancing language to me. It's as if the CEO blames the engineers and so doesn't want to just flat out say "I'm sorry". Not a big deal, just the kind of thing I'm somewhat sensitive to.
it's a little late... MT's Grid has never really been stable nor has it's performance been any good; I've been a customer for a few months when I was still new to ruby on rails.
On the bright side it is a fast way of getting a public rails site up with minimal sys admin skills...
http://www.techcrunch.com/2006/10/17/media-temple-crushes-sh...
I would find this action by Media Temple more convincing if the word "sorry" appeared somewhere in the post. Instead they used the weasely "We apologize" thing, which always rubs me the wrong way.