The positive reviews seem fairly obvious fakes too.
And self reported income is often bullshit income. The figure is probably triple their best week which itself was a one off, before cancellations and charge backs.
Quote from the CEO, Oisin Hanrahan,
"Handy does not employee any cleaners. It appears that you are one of the service professionals using our platform as a contractor. Per terms of use Glassdoor is for employees. Oisin"
Talk about tone-deaf. If they are violating Glassdoor's TOU, he should tell Glassdoor directly, not say "you aren't following the rules, we have rules!"
EDIT: Here's something from the CEO a month ago, in response to "dude/bro" culture:
> Dude / bro / elitism - As a leadership team we have been guilty of focusing on high performers and not giving enough coaching / support to under performing team members. We need to work on this.
This attitude permeates businesses in all sectors. It's part of the "we're management, and that means we're better than you" mentality of management. It almost has nothing whatsoever to do with why a company is (or isn't) still in business.
Wow. All of the positive reviews were completely reactionary to the negative reviews. If that doesn't scream "encouraged by upper management" I don't know what does. They read so unauthentically.
On Amazon I always read only the two, three and four star reviews. I find them to be an order of magnitude more reliable. Especially the ones that clearly list the pros and cons of the product.
http://www.glassdoor.com/Reviews/Handy-Reviews-E680570.htm
The positive reviews seem fairly obvious fakes too.
And self reported income is often bullshit income. The figure is probably triple their best week which itself was a one off, before cancellations and charge backs.