> they certainly didn't need to release her personal information to the spammer
At that point in the process, your premise that they are a spammer is flawed. They are an accused spammer. Even though Godaddy's customer service process isn't a courtroom, the principle of innocent before before proven guilty should apply when penalties could be applied.
A small business, individual, big company, anybody should have the right to have full information to adequately defend themselves from false claims.
You don't think there are unscrupulous small businesses out there that file false spamming claims on their competitors? That does happen.
Or you don't think that people actually do opt into email lists, forget it about, and then accuse a company of spamming a few months later? It also happens.
Small businesses making false claims are pathological and completely identifiable cases by a hosting company themselves, they don't need to give the 'accused spammer' _anything_ to verify that sort of thing.
If you even want to go with the 'courtroom' analogy, accused only get the chance to 'confront' their accuser in court, they don't get a dossier on them outside of court so they can do whatever they want. You know why? Because this type of thing would happen.
This is nothing short of harassment and defamation/libel
At that point in the process, your premise that they are a spammer is flawed. They are an accused spammer. Even though Godaddy's customer service process isn't a courtroom, the principle of innocent before before proven guilty should apply when penalties could be applied.
A small business, individual, big company, anybody should have the right to have full information to adequately defend themselves from false claims.
You don't think there are unscrupulous small businesses out there that file false spamming claims on their competitors? That does happen.
Or you don't think that people actually do opt into email lists, forget it about, and then accuse a company of spamming a few months later? It also happens.