Yeah, I feel like our form of representative democracy is the least bad option. At the very least, office-holders aren't entitled to their office beyond their term unless they're re-elected.
The fundamental problem is that governing is boring, complicated, and unfulfilling to most people. The most impactful elections to citizens' day-to-day lives (i.e., local offices, state legislatures, and primaries for those) have absolutely abysmal participation rates, even in states that bend over backwards with voter accessibility.
I think the point of contention the article and many people are identifying is that that control and feedback mechanism appears to be somewhat broken as evidenced by many elected officials achieving what amount to lifetime appointments that are only terminated by death or disability and even disability seems to be no obstacle in an increasing number of cases.
