Customer acquisition always has a cost. Nothing wrong there. Advertising, handing out products or handing out cash. The fine article mentions 16.5 million users. Even if that's somehow inflated, that had a cost. Was this customer acquisition worthwhile, the right strategy? Who knows. Was it profitable? clearly not.
The bubble years did some really bad things to folks.
They were made to believe that money was free and would be free forever. Just think, if you were a kid in the Bay Area from 2006-2021 you knew nothing but free money with ZIRP.
Fast forward to today. These kids are now startup founders and they have a warped view of the world. ZIRP is over and simply pitching VCs isn't a viable business strategy anymore.
> “What’s the catch?” the company’s FAQ page said. “Honestly, there isn’t one. You post, you watch, you shop — and Flip rewards you for it. Rewards get you free products. Creator Earnings get you real money you can cash out. That’s really it.”
The catch is they're riding on a train of free money and it's not legally mandated that people keep paying them.
Edit: they were giving hundreds of dollars of product away for free. I found a link to a previous article.
https://www.wired.com/story/flip-viral-video-app-shopping-fr...