We created 1TB and 10TB annual "packages" earlier this year, and one of the benefits that customers receive is a concierge level of implementation support.
Basically the customer declares what their environment looks like, and we design a solution that effectively (and efficiently) performs their offsite backup to us.
So for instance a customer might arrive with a collection of Windows VMs running on Xen, and this implementation engineer would dialog with the customer and decide whether to populate the account with physical (fedex) delivery, whether to backup the images from the underlying Xen system, or whether to do file level backup from inside the VMs.
This individual should have a very broad sysadmin-style technical background, ranging across UNIX, all variants of Windows, and Mac. In addition, some idea as to how vmware/xen/hyperv environments work, as well as things like exchange/SQL Server/etc. - that is what customers have to back up.
This individual should be a "lifer". If you're pursuing an exciting and lucrative career in the field of Information Technology, don't contact us. If you're not running your own mail server, jailbreaking your own devices, running your own servers and appliances (FreeNAS, OpenWRT, etc.) at home, you're not going to fit here.
OTOH, if you're a "fixer" who can "just make things work" and can juggle a collection of high priority clients, please contact us: info@rsync.net
We created 1TB and 10TB annual "packages" earlier this year, and one of the benefits that customers receive is a concierge level of implementation support.
Basically the customer declares what their environment looks like, and we design a solution that effectively (and efficiently) performs their offsite backup to us.
So for instance a customer might arrive with a collection of Windows VMs running on Xen, and this implementation engineer would dialog with the customer and decide whether to populate the account with physical (fedex) delivery, whether to backup the images from the underlying Xen system, or whether to do file level backup from inside the VMs.
This individual should have a very broad sysadmin-style technical background, ranging across UNIX, all variants of Windows, and Mac. In addition, some idea as to how vmware/xen/hyperv environments work, as well as things like exchange/SQL Server/etc. - that is what customers have to back up.
This individual should be a "lifer". If you're pursuing an exciting and lucrative career in the field of Information Technology, don't contact us. If you're not running your own mail server, jailbreaking your own devices, running your own servers and appliances (FreeNAS, OpenWRT, etc.) at home, you're not going to fit here.
OTOH, if you're a "fixer" who can "just make things work" and can juggle a collection of high priority clients, please contact us: info@rsync.net