I think it's interesting that the industry decided that this is the milestone to which the term "agentic" should be attached to, because it requires this kind of explanation even for tech-minded people.
I think for the average consumer, AI will be "agentic" once it can appreciably minimize the amount of interaction needed to negotiate with the real world in areas where the provider of the desired services intentionally require negotiation - getting a refund, cancelling your newspaper subscription, scheduling the cable guy visit, fighting your parking ticket, securing a job interview. That's what an agent does.
I think for the average consumer, AI will be "agentic" once it can appreciably minimize the amount of interaction needed to negotiate with the real world in areas where the provider of the desired services intentionally require negotiation - getting a refund, cancelling your newspaper subscription, scheduling the cable guy visit, fighting your parking ticket, securing a job interview. That's what an agent does.