I see there as being two main types of people who’d benefit from using LLMs for booking flights.
The first are power users, in the sense of people who have complex requests. Like those who’d ask for the cheapest flights from Manchester to Turkey during the summer school holidays for without layovers unless those layovers were in Paris, for a holiday to be roughly 10 days long, excluding very early morning flights. Such a request could be made with existing OTAs, but would be painfully time consuming.
The other type of user for whom LLMs might be useful are the opposite, those with very loose requirements. Think “get me a flight to a warm place tomorrow”.
Skyscanner etc would still have value for the people in the middle.
The first are power users, in the sense of people who have complex requests. Like those who’d ask for the cheapest flights from Manchester to Turkey during the summer school holidays for without layovers unless those layovers were in Paris, for a holiday to be roughly 10 days long, excluding very early morning flights. Such a request could be made with existing OTAs, but would be painfully time consuming.
The other type of user for whom LLMs might be useful are the opposite, those with very loose requirements. Think “get me a flight to a warm place tomorrow”.
Skyscanner etc would still have value for the people in the middle.