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The Star Wars video was a bit strange to me. On one hand, it did absolutely suck, but there also were many times in the video where she obviously specifically chose expectations on purpose knowing that the park would not live up to them, and then acted like she was just totally surprised that it happened. I found it even more egregious for her Evermore park video, where she seemed genuinely shocked to not have an absolutely perfect roleplaying experience there.

It's all a bit strange because all of her unrealistic expectations are perfectly woven into the realistic ones in a way that makes it very difficult to distinguish what is reasonable about her expectations. Somehow she manages to make it so that something that will genuinely suck for everyone, like standing in line for hours or her app being totally broken, gets mixed up with much more obviously subjective things like the actors not really matching her energy.



I don't recall anywhere in her video where she didn't bring up expectations without also bringing up an example of when the Disney company had already implemented the idea.


That doesn’t really relate to what I say. Just because a company did something once before or even promised something doesn’t make it realistic to expect it


It's been a few months since I saw the video, but from what I remember all of her expectations should have been realistic when taking into account the price of the experience. This was an extremely expensive experience, and she was comparing it to things done way better at way lower price points.


It’s not realistic to expect the experience to be that good even if the price is insane, though, because it was obvious Disney wouldn’t be able to deliver on that


> because it was obvious Disney wouldn’t be able to deliver on that

Then they should not claim it in their marketing materials that they will deliver it. What happened with the good old “underpromise and over deliver”? Besides she is not demanding her money back. She is making a review where she is informing the public that an experience did not live up to the marketing of it and is not worth the price.

In fact i believe that is the unstated conclusion of her video. Disney should have crunched the numbers and should have realised that the experience they are advertising cannot be delivered.


You’re missing my point. I’m not saying that she as a consumer doesn’t have the right to those expectations. She is absolutely in the moral right. I’m saying that it was obvious those expectations wouldn’t be fulfilled and she pretended to still believe in them anyway


The thing that people miss in talking about Jenny Nicholson is: A) on a minor aspect, the forest for the trees. Any one particular video of hers is--to some degree--completely reasonable complaints. But B) on a major aspect, the amount of time they are spending on listening to these complaints.

As a drive-buy observer, it's easy to watch one video and say, "oh, yeah, that makes sense." But when you take them as a whole, you really have to question: why do you (Jenny) keep going back to this hole? You claim to have been burnt so many times. Why do you keep going back to Disney properties, knowing you'll probably not have the experience you are hoping to have?

That's my problem with her. She has clearly identified a problem. Good on her for being so articulate on exactly why the experiences she had sucked so much. But then why does she keep going back for more abuse?

And then, on top of that, why do people keep watching her FOUR HOUR LONG videos about these issues? SERIOUSLY!? People are spending significantly more time than a single Star Wars movie to watch someone complain about a related theme hotel? What the hell is wrong with these people?! You know what I can do in 4 hours? I can watch 2 Star Wars movies. I can make wash all of my laundry. I can drive to another city, have a drink with a friend, and get back in time to put my kids to bed.

I feel like a lot of the zietgeist around her videos are caught up in "we stan women who haven't got what they want." And in most other aspects, I'm there, most women do get a raw deal in life. But Jenny Nicholson... she's just trolling for YooToob likes.


She releases a video like, once a year, if that. We can have a little trolling, as a treat.

And I would suggest she's able to go on and on about these particular experiences for so long is that they're genuinely unique experiences with clear flaws and she'd like to thought experiment a way to make them work given the constraints for an audience of interested people, not that she's literally pitching Disney to reopen the Star Wars hotel with her leading the project.


> That's my problem with her. She has clearly identified a problem. Good on her for being so articulate on exactly why the experiences she had sucked so much. But then why does she keep going back for more abuse?

Yeah I totally agree . Her exasperation clashes with the existence of her content. It's like "ludonarrative dissonance" but for YouTube videos. I mean this is very common thing to see, the YouTuber claims to hate having to "subject themselves to more" but they go back for more and more.

That's really my complaint, if she spends so much time being exposed to these issues, surely she should expect it by now? And yet she still acts shocked every time. It's strange

> And then, on top of that, why do people keep watching her FOUR HOUR LONG videos about these issues? SERIOUSLY!? People are spending significantly more time than a single Star Wars movie to watch someone complain about a related theme hotel? What the hell is wrong with these people?! You know what I can do in 4 hours? I can watch 2 Star Wars movies. I can make wash all of my laundry. I can drive to another city, have a drink with a friend, and get back in time to put my kids to bed.

Well, they are entertaining background noise. It's a fun thing to hear her rant about while doing something else. Long video essays are very popular




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