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Depends. I'm at an EMR maker; our Windows machines (as well of those of our clients - read: hospitals and doctors offices) are down. That is, of course, bad for the patients under their care.

Do these clients have SLAs? If so, they're definitely on the hook for something. You could probably get a few businesses together for a decent class-action against Crowdstrike. You're then expecting a lawyer to be able to convince a dozen semi-random people with varying degrees of computer knowledge that Crowdstrike's software was negligently designed, developed, and deployed in a way that caused financial or life losses for customers.

So, really, it's a coin flip.



What if your company mandated your customers run crowdstrike in order to run your software? What are the legal implications of that? Wouldn't that also put your contracts on the hook?




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