I think HP is unique among the shitty printer makers.
First off, their printing, copying, and scanning products used to be outstanding. They made some of the only devices that just worked, straight out of the box, with no hassle. They were so good that other companies adopted their proprietary tech as a quasi-standard. Remember hearing the phrase "HP ScanJet compatible?"
Second, they're just about the very worst among major brands today. These e-series printers were heinous enough to get discontinued, but their other products are hardly any better. My Envy was a doorstop until I installed an app on my phone, created an HP account, and paired to the damn thing over bluetooth. It won't print black-and-white unless there's a color cartridge installed. It constantly just stops printing, and I have to go unplug it and plug it back in, wait an hour, and try printing again. I can't be alone in these frustrations.
HP had to fall further than anyone else to reach where they are today.
First off, their printing, copying, and scanning products used to be outstanding. They made some of the only devices that just worked, straight out of the box, with no hassle. They were so good that other companies adopted their proprietary tech as a quasi-standard. Remember hearing the phrase "HP ScanJet compatible?"
Second, they're just about the very worst among major brands today. These e-series printers were heinous enough to get discontinued, but their other products are hardly any better. My Envy was a doorstop until I installed an app on my phone, created an HP account, and paired to the damn thing over bluetooth. It won't print black-and-white unless there's a color cartridge installed. It constantly just stops printing, and I have to go unplug it and plug it back in, wait an hour, and try printing again. I can't be alone in these frustrations.
HP had to fall further than anyone else to reach where they are today.