Not sure I'm going to get any traction here, but seeing as the 'support' button in the website is greyed out, not sure where else to post this. I got double-charged for my subscription, and I'm hoping you folks can help me get a refund on the extra charge. I was going through the subscription flow and got an error. The website allowed me to subscribe again so I did, assuming the first one hadn't gone through. I now have two charges on my card.