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I sort of expected something more insightful.

This general topic was discussed quite a bit when Groupon was a thing. The coupons brought in people who were pretty much only there for the discount, tipped poorly, and generally didn't become repeat customers. They weren't looking for a new place. They were looking for a deal.

ADDED: Per another comment, there is probably an angle whereby a free trial is the necessary nudge for someone to try something they'd be willing to pay full price for if they liked it. But I didn't get that distinction between those two modes from this short piece.



> I sort of expected something more insightful.

It’s just marketing spam. The legal disclaimer is longer than the content in this self-described “high quality newsletter” (and in Safari reader mode all you get is the disclaimer!”.

Plus you need to enter something that looks like an email to read it — ironically, given the subject, nobody@a16z.com works!

Par for the course for a16z, really.


The note at the end that referrals performed better than non-referrals _for drivers_ was interesting. Plus I'd say that even if this isn't earth-shattering insight, there is still benefit hearing the results for something on the scale of Uber.

I agree that including free trials with referrals and coupons doesn't make much sense. As others have commented, free trials are all-but-unavoidable in certain markets.




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