If you send me a push and I can’t explain why I’m seeing it (for example, if it’s not time-sensitive or I haven’t done anything to indicate I want it) then I consider it spam. This is doubly so if you’re using it to send me an advertisement. That’s the easiest way to ensure your app is going in the trash.
I think this was covered:
> Another challenge is that irrelevant or unwelcomed pushes risk having the user disable notifications, uninstall apps, or start ignoring them due to low usefulness
> most recommendation engines take a myopic view, over-optimizing on immediate user responses at the cost of long-term satisfaction.
It’s “covered” in that they write this and then immediately dive into an example where I buy a phone and start receiving push notification advertisements for buying cases. Do you think an app is going to ask me if I express interest in “related offers” or just start sending them unsolicited?
Uber's Apps are so shit when it comes to that. I can rarely recall a time when I opened the app and closed it without finding anything useful and it didn't send me a notification within minutes.
Indeed. I still use Uber from time to time and don't want to have to wait around reinstalling it, so I took the time to go through the settings and disable this crap. The Uber eats app got the boot, though. I only ever used it like twice anyway.
I have the Uber Eats app installed and I don't receive unwanted notifications. I think I only enabled the channel for notifications on a current order, and I don't get anything else.
Maybe they are more careful because I'm in the EU?
I install it when necessary on trips and once I land at SFO I just delete it. During that time it generally sends me 2-3 unwanted notifications but there's not much I can do about that except grumble.
Instacart was abusing push notifications with advertising. I disabled their notifications and forced them to use SMS. They haven't sent me any ads that way, because SMS would cost them a trivial but non-zero amount.
