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I would say it is getting harder. Walmart for example I think has switched to largely self-checkout with some helpers thrown in.

Other stores where had more than 3 or 4 human manned lanes, now have just 1 most of the time.



My local Walmart often has a line waiting for the ocean of self-checkouts whilst they have two or three humanned checkouts empty.

I prefer the human ones because they have the bag carousel which is faster.




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