I'm baffled by the idea that someone actually thinks they go into a store with razor-thin margins and get the same experience they get from one known for incredibly high ones.

Althouh the same rant COULD apply to other brands with high margins but sub-par retail experience...

You're right, of course. I don't know of any such stores (Bang & Olufsen, maybe?), but yeah.

And honestly, I don't know the margin at Apple stores either, but I'm assuming they're higher than the big box stores.

Didn't Best Buy fire their senior people to save money couple years ago?

So why does Android have the largest market share?

http://static5.businessinsider.com/image/4ec273e4ecad0416520...

This would suggest retail doesn't make two shits of a difference if your product doesn't cost over ~$150. Wouldn't it?

There are lots of other products in Best Buy you can't try as well. I think the authors beef should be with Best Buy, not the OS which resides on the phone.

Edit: I guess he is talking about Best Buy... I just don't see how Best Buy can have everything they sell as a product demo. I don't frequent Apple stores, but I'm guessing I can count on 2 hands the amount of hardware products they sell in the stores.

My problem is not with Android. I was merely using Android phones as an example of how bad Best Buy was showcasing their smartphone lineup. If they had done the same with iPhone demo units, I would have lambasted them just the same.

Well...here, you can play with the cameras at Best Buy; and also with a limited number of phones. They use dummy models for the rest.