That's a good article, and helpful reminder to learn from the past rather than letting history repeat itself!
"McCallum gained control by giving up control, delegating authority to managers who could use information in real time"
"targeted metrics had to be reported back to its board of directors"
Sounds like cache-RAM-disk in a computer, but being applied to a business Process.
The other suggestion I'm experimenting with for encouraging constructive Process (making code review less scary) is saying "thank you" for the 730 good lines, and making suggestions for the 19 lines to change. It's destructive to just say "these are bad", but through suggestions and humility, we can learn from each other. In the 1854 train network, I guess that would be each train being willing to yield to others. And for us as passengers, saying "thank you" to the conductor or bus driver.
"McCallum gained control by giving up control, delegating authority to managers who could use information in real time"
"targeted metrics had to be reported back to its board of directors"
Sounds like cache-RAM-disk in a computer, but being applied to a business Process.
The other suggestion I'm experimenting with for encouraging constructive Process (making code review less scary) is saying "thank you" for the 730 good lines, and making suggestions for the 19 lines to change. It's destructive to just say "these are bad", but through suggestions and humility, we can learn from each other. In the 1854 train network, I guess that would be each train being willing to yield to others. And for us as passengers, saying "thank you" to the conductor or bus driver.