Yes, people also built the buggy software. But the role of software here can’t be overlooked. Because people trust software to run the modern world, there is a high level of trust that this software is working properly. The article says that this trust was misplaced in this case and it caused serious harm. It doesn’t just blame the existence of software, but questions the way in which it is built, used, and the ways in which society places trust in it.
> But the role of software here can’t be overlooked.
Whilst giving testimony in one case that there couldn't have been software errors, one of the Post Office executives was participating in internal communications regarding clear cut cases of software errors.
Yes, the software is bad, but these executives actively engaged in a cover up, in court. They should be prosecuted.