Glad to know they've replaced them.

What I meant was the rate at which they malfunction seems to be lower than Sony/Senheiser counterparts. Admittedly this is purely anecdotal with the sample size being about 20 people.

With the exception of an ipod touch I have never bought an Apple product, however I definitely appreciate them. I was simply trying to push back on the "image over substance" comment.

If you've needed multiple replacements, might they give you a refund? Some states have "lemon laws" about this.

As someone with the same issue (including multiple replacements).. I don't want a refund. I just want working ones. I really wish they'd fix whatever manufacturing defect is causing this.

It's frustrating. My airpods pro had an issue where they'd make a crackling sound with every step I take (but were fine when sitting). Apple replaced them in warranty and it's been fine since, but they now have a replacement program for these out of warranty as well.

I hope they're doing diagnostics on defective airpods they receive from customers.

yeah, same experience. they start crackling a bit when I talk loudly. then crackling when I talk at all. then eventually crackling whenever I move.