From your employer point of view you might be able to save a lot of time and money by submitting a patch for the bug upstream, instead of having to write your own text layout manager from scratch to work around an issue, which if you're unlucky won't even add any additional value to the client by itself other than enabling that feature.
As experienced devs with love of open source, they made this choice after thinking about it. They just have different value weights for their goals and those aren’t the same as other folks. Not a biggie
