The article mentions other companies frequently rolling out new features. In that context, the product wasn't moving forward because no new features were added during the YC phase. While scaling and bugfixing probably count as moving the product forward, the rest is arguably moving the company forward.
wouldn't the company die if there is too much focus on the product part and not much on the selling part. I mean if you stop customer support, many users will move out. Also if the solution fails often, why the heck will one use it?
