Lost all faith in Stellar after they screwed up their database and wouldn’t let me reset my password. In email they admitted their mistake but couldn’t do anything. I wouldn’t trust this
That seems odd. I've had nothing but good experiences with the Stellar community resolving any issues.
Not saying you were not mistreated, however a little context would be nice for clarification.
Why did you need to reset your password in the database? Did you simply want a new one or did you lose the original?
A lot of times when dealing with various wallets/keys you are told that your private key used to recover your wallet you need to write down/keep safe as there is no way to ever recover that/reset it, and that is by design.
I am wondering if it was this key that they were unable to reset for you or something else.