Oh, this is so true. Just the other day I was thinking how hard it is to find reviews of non-tech products. I was lloking for information on a new fridge and what I came up with was useless marketing crap and what seemed like affiliate-link collections dressed up as review sites.
The Wirecutter fills this role with in-depth reviews, but their selection is limited and I prefer to have multiple sources when comparing products.
User reviews aren't helpful to me. They are very subjective, may value different attributes of a product and disappointed customers seem to have a greater incentive to broadcast their negative experience. The fact that your fridge broke down isn't necessarily representative of the product.
Another task Google is really bad at, is finding results by lyrics. As a music enthusiast and crate digger I often search for obscure, rare music I hear in sets, mixes and bootleg recordings. If there are vocals it's an obvious attempt to search for the lyrics - mostly without results. On the other hand the song I'm looking for is very likely up on Youtube, which has a surprisingly large selection of rare music uploaded by other collectors. Yet it's impossible to find those uploads by searching for the lyrics featured in them. Google should use its powers to auto-transcribe music on YouTube to lyrics. Sure, there will be a lot of mistakes, but it should be enough to give some results.
The Wirecutter fills this role with in-depth reviews, but their selection is limited and I prefer to have multiple sources when comparing products.
User reviews aren't helpful to me. They are very subjective, may value different attributes of a product and disappointed customers seem to have a greater incentive to broadcast their negative experience. The fact that your fridge broke down isn't necessarily representative of the product.
Another task Google is really bad at, is finding results by lyrics. As a music enthusiast and crate digger I often search for obscure, rare music I hear in sets, mixes and bootleg recordings. If there are vocals it's an obvious attempt to search for the lyrics - mostly without results. On the other hand the song I'm looking for is very likely up on Youtube, which has a surprisingly large selection of rare music uploaded by other collectors. Yet it's impossible to find those uploads by searching for the lyrics featured in them. Google should use its powers to auto-transcribe music on YouTube to lyrics. Sure, there will be a lot of mistakes, but it should be enough to give some results.